Terms of Service

AGREEMENT TO TERMS

These Terms of Service ("Terms," "Terms of Service," or "Agreement") constitute a legally binding agreement between you ("you," "your," or "user") and icicosmetic Ltd, doing business as DoorToCart ("DoorToCart," "Company," "we," "us," or "our"), concerning your access to and use of the website www.doortocart.com (the "Site") and any related services, including purchases, communications, and interactions (collectively, the "Services").

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICES.

By accessing or using our Site, creating an account, making a purchase, or otherwise engaging with our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

⚠️ IMPORTANT NOTICE: These Terms contain an Arbitration Agreement and Class Action Waiver (Section 19) that affect your legal rights. Please read them carefully.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Services after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

1. ELIGIBILITY

1.1 Age Requirements

To use our Services, you must be:

At least 18 years of age, OR
At least the age of majority in your state of residence, whichever is greater

If you are under the age of 18 (or the age of majority in your jurisdiction), you may only use the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

1.2 Legal Capacity

By using our Services, you represent and warrant that:

You have the legal capacity to enter into a binding contract
You are not barred from using the Services under any applicable law
You will comply with these Terms and all applicable local, state, national, and international laws and regulations

1.3 Geographic Restrictions

Our Services are intended for users located in the United States. We make no representation that the Services are appropriate or available for use in other locations. If you access the Services from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

1.4 Business Use

If you are using the Services on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and the entity.

2. ACCOUNT REGISTRATION

2.1 Account Creation

To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your password secure and confidential
Accept responsibility for all activities that occur under your account
Notify us immediately of any unauthorized use of your account

2.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. We recommend:

Using a strong, unique password
Not sharing your password with anyone
Logging out after each session on shared devices
Enabling any available security features

2.3 Account Termination

We reserve the right to suspend, disable, or terminate your account at any time, with or without cause, and with or without notice, including if we believe that you have violated these Terms. Upon termination, your right to use the Services will immediately cease.

You may delete your account at any time by contacting us at support@doortocart.com.

3. PRODUCTS AND SERVICES

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, and specifications on our Site. However, we do not warrant that product descriptions, images, pricing, or other content is accurate, complete, reliable, current, or error-free.

Aspect	Disclaimer
Product Images	Colors and appearances of products may vary due to your monitor settings, photography lighting, and other factors. We cannot guarantee that your display will accurately reflect the actual color or appearance of products.
Product Specifications	Specifications, dimensions, and other details are approximate and provided for reference only. Actual products may vary slightly.

3.2 Product Availability

All products are subject to availability. We reserve the right to:

Limit quantities available for purchase
Discontinue any product at any time
Refuse or cancel any order for any reason

If a product you ordered is unavailable, we will notify you and either cancel your order (with a full refund) or offer an alternative.

3.3 Product Sourcing

We work with international suppliers and fulfillment partners to source and deliver products. Products may ship directly from manufacturers or fulfillment centers located outside the United States. All products are subject to quality standards, though minor variations may occur.

3.4 No Medical, Legal, or Professional Advice

Products and information provided on our Site are for general purposes only and do not constitute medical, legal, financial, or other professional advice. Always consult appropriate professionals before relying on any information or using any product for specific purposes.

4. ORDERS AND PAYMENT

4.1 Placing Orders

By placing an order through our Site, you are making an offer to purchase products subject to these Terms. All orders are subject to acceptance by us. We may refuse or cancel any order for any reason, including:

Product unavailability
Errors in product or pricing information
Suspected fraud or unauthorized transactions
Violation of these Terms

4.2 Order Confirmation

After placing an order, you will receive an email confirmation acknowledging receipt of your order. This confirmation does not constitute acceptance of your order. Acceptance occurs when we ship your order and send a shipping confirmation email.

4.3 Order Verification

To protect against fraud, we may verify orders before processing. Verification may include:

Confirming your identity
Validating payment information
Verifying billing and shipping addresses
Contacting you by phone or email

Orders that cannot be verified may be canceled. If your order is canceled, you will receive a full refund.

4.4 Payment Methods

We accept the following payment methods through our secure payment processor, Stripe:

Payment Type	Accepted Methods
Credit Cards	Visa, Mastercard, American Express, Discover
Debit Cards	All major bank debit cards with Visa/Mastercard logo
Digital Wallets	Apple Pay, Google Pay
Buy Now, Pay Later	Klarna, Afterpay, Affirm (where available)

4.5 Payment Processing

All payments are processed securely by Stripe. By providing payment information, you represent and warrant that:

You are authorized to use the payment method
The information you provide is accurate and complete
You authorize us to charge the total amount to your payment method

We do not store your complete credit card information. All payment data is handled by Stripe in accordance with PCI-DSS standards.

4.6 Payment Authorization

Your payment method will be charged when you place your order. If your payment cannot be processed, your order will not be completed, and you will be notified.

4.7 Sales Tax

We collect sales tax in states where we are legally required to do so. Applicable sales tax will be calculated and displayed at checkout based on your shipping address.

4.8 Currency

All prices are displayed in United States Dollars (USD). If you pay with a card issued in a different currency, your bank may apply currency conversion fees.

5. SHIPPING AND DELIVERY

5.1 Shipping Terms

Please refer to our Shipping Policy for detailed information about processing times, shipping methods and timeframes, shipping costs, international shipping, and tracking information.

5.2 Delivery

We ship from international fulfillment centers. Estimated delivery times are:

Destination	Estimated Delivery Time
United States (Standard)	5-14 business days after processing

Delivery times are estimates and not guarantees. We are not responsible for delays caused by:

Shipping carriers
Customs processing
Weather or natural disasters
Incorrect shipping addresses provided by you
Other circumstances beyond our control

5.3 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for lost or stolen packages after delivery confirmation.

5.4 Shipping Address

You are responsible for providing an accurate and complete shipping address. We are not responsible for orders shipped to incorrect addresses provided by you. If an order is returned to us due to an incorrect address, you may be responsible for additional shipping costs.

6. RETURNS AND REFUNDS

6.1 Return Policy

Please refer to our Refund and Return Policy for detailed information about return eligibility and timeframes, return process and instructions, refund processing, exchanges, and non-returnable items.

6.2 Defective or Damaged Products

If you receive a defective or damaged product, please contact us within 7 days of delivery with photos of the damage. We will provide a replacement or full refund at no additional cost to you.

6.3 Refund Processing

Approved refunds will be processed to your original payment method within 5-10 business days. Additional time may be required for your financial institution to post the refund to your account.

7. PRICING AND AVAILABILITY

7.1 Pricing

All prices are displayed in United States Dollars (USD) and are subject to change without notice. Prices do not include:

Shipping costs (calculated at checkout)
Sales tax (calculated at checkout where applicable)
Customs duties or import fees (for international orders)

7.2 Pricing Errors

We make every effort to ensure pricing accuracy. However, errors may occur. If we discover a pricing error after you place an order, we will:

Notify you of the error
Give you the option to proceed at the correct price or cancel for a full refund

We reserve the right to cancel any order placed at an incorrect price.

7.3 Promotions and Discounts

Promotional offers, discounts, and coupon codes:

Are subject to specific terms and conditions
May have expiration dates and usage limits
Cannot be combined with other offers unless stated
May be modified or discontinued at any time
Are void where prohibited

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Our Intellectual Property

The Site and its entire contents, features, and functionality — including but not limited to text, graphics, logos, images, photographs, videos, audio, software, code, user interface, and design — are owned by icicosmetic Ltd, our licensors, or other providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Trademarks: "DoorToCart," "DoorToCart.com," and related logos, names, and designs are trademarks of icicosmetic Ltd. You may not use these trademarks without our prior written permission.

8.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Services for your personal, non-commercial use only.

This license does not include the right to:

Modify, copy, or create derivative works of the Site or its content
Use any data mining, robots, or similar data gathering methods
Download (other than page caching) any portion of the Site
Use the Site or its content for any commercial purpose
Reproduce, distribute, publicly display, or publicly perform any content
Reverse engineer, decompile, or disassemble any software on the Site

8.3 Reservation of Rights

All rights not expressly granted in these Terms are reserved by us and our licensors. Any unauthorized use of the Site or its content terminates the license granted herein.

9. USER CONTENT

9.1 User-Generated Content

Our Services may allow you to submit, post, or display content, including product reviews, comments, feedback, suggestions, and other materials ("User Content").

9.2 License to User Content

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, and publicly display your User Content in any media format and through any channels, for any purpose, including commercial purposes, without compensation to you.

9.3 Representations About User Content

You represent and warrant that:

You own or have the necessary rights to submit the User Content
Your User Content does not violate the rights of any third party
Your User Content is accurate and not misleading
Your User Content complies with these Terms and all applicable laws

9.4 Content Standards

User Content must not:

Contain false, misleading, or deceptive statements
Infringe any intellectual property rights
Violate any person's privacy or publicity rights
Be defamatory, obscene, abusive, or offensive
Promote illegal activity or violence
Contain viruses or malicious code
Advertise or promote competing products or services
Impersonate any person or entity

9.5 Monitoring and Removal

We have no obligation to monitor User Content but reserve the right to review, edit, or remove any User Content at our sole discretion, for any reason or no reason, without notice.

9.6 No Endorsement

User Content reflects the views of the individual users and does not represent our views or opinions. We do not endorse any User Content or guarantee its accuracy.

10. PROHIBITED ACTIVITIES

You agree not to engage in any of the following prohibited activities:

Category	Prohibited Conduct
Illegal Activities	Using the Services for any unlawful purpose; violating any applicable laws, regulations, or ordinances; engaging in fraud, money laundering, or other financial crimes
Harmful Conduct	Harassing, threatening, or intimidating any person; promoting discrimination, hatred, or violence; stalking or invading the privacy of others; impersonating any person or entity
Intellectual Property Violations	Infringing any patent, trademark, copyright, or other proprietary right; using our trademarks or content without authorization; submitting content you do not have the right to share
Technical Abuse	Attempting to gain unauthorized access to our systems or networks; interfering with the proper functioning of the Site; introducing viruses, malware, or other harmful code; using bots, scrapers, or automated tools without permission; circumventing security features or access controls; engaging in denial-of-service attacks
Commercial Misuse	Reselling products without authorization; using the Services to compete with us; collecting user information for unauthorized purposes; advertising or soliciting without permission
Fraudulent Activities	Placing orders with stolen payment information; providing false or misleading information; engaging in chargeback fraud; creating multiple accounts to abuse promotions

We reserve the right to investigate and take appropriate action against anyone who violates these prohibitions, including terminating accounts, refusing orders, and reporting to law enforcement.

11. THIRD-PARTY WEBSITES AND SERVICES

11.1 Third-Party Links

Our Site may contain links to third-party websites, applications, or services that are not owned or controlled by us. We provide these links for convenience only.

11.2 No Endorsement

The inclusion of any link does not imply endorsement, approval, or affiliation with the linked site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

11.3 Third-Party Terms

Your interactions with third-party websites are governed by their respective terms and privacy policies. We encourage you to review those policies before engaging with third-party sites.

11.4 Third-Party Services

Our Site uses third-party services including:

Service	Purpose
Shopify	E-commerce platform
Stripe	Payment processing
Google Analytics	Website analytics
Shipping Carriers	Order delivery (USPS, UPS, FedEx, DHL, etc.)

These services have their own terms and privacy policies that govern their relationship with you.

11.5 Disclaimer

We are not responsible for any loss, damage, or harm resulting from your use of third-party websites or services. You access and use third-party content at your own risk.

12. DISCLAIMER OF WARRANTIES

12.1 "As Is" and "As Available"

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

12.2 Disclaimer of Express and Implied Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
TITLE AND NON-INFRINGEMENT
WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE
WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT
WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE
WARRANTIES THAT DEFECTS WILL BE CORRECTED
WARRANTIES THAT THE SITE OR SERVERS ARE FREE OF VIRUSES OR HARMFUL COMPONENTS

12.3 Product Warranties

WE DO NOT WARRANT THAT ANY PRODUCTS PURCHASED THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS. ANY PRODUCT WARRANTIES ARE PROVIDED SOLELY BY THE MANUFACTURER, IF APPLICABLE.

12.4 No Guarantee of Results

WE MAKE NO GUARANTEES REGARDING THE RESULTS YOU MAY OBTAIN FROM USING THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.

12.5 State Law Variations

SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. LIMITATION OF LIABILITY

13.1 Exclusion of Certain Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ICICOSMETIC LTD, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUBSIDIARIES, SUPPLIERS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR:

ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
ANY LOSS OF PROFITS, REVENUE, SALES, OR BUSINESS
ANY LOSS OF DATA OR INFORMATION
ANY LOSS OF GOODWILL OR REPUTATION
ANY PERSONAL INJURY OR PROPERTY DAMAGE
ANY OTHER DAMAGES OF ANY KIND

ARISING OUT OF OR IN CONNECTION WITH:

YOUR ACCESS TO OR USE OF (OR INABILITY TO USE) THE SERVICES
ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
ANY PRODUCTS PURCHASED THROUGH THE SERVICES
ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR YOUR PERSONAL INFORMATION
ANY INTERRUPTION OR CESSATION OF THE SERVICES
ANY VIRUSES OR MALICIOUS CODE TRANSMITTED THROUGH THE SERVICES
ANY ERRORS OR OMISSIONS IN ANY CONTENT

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 Cap on Liability

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF:

Option	Amount
Option A	The amounts you have paid to us in the twelve (12) months immediately preceding the claim
Option B	One Hundred United States Dollars ($100.00)

13.3 Essential Purpose

THE LIMITATIONS IN THIS SECTION SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

13.4 State Law Variations

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13.5 Basis of the Bargain

YOU ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY IN THIS SECTION ARE AN ESSENTIAL ELEMENT OF THE AGREEMENT BETWEEN YOU AND US, AND THAT WE WOULD NOT PROVIDE THE SERVICES TO YOU WITHOUT THESE LIMITATIONS.

14. INDEMNIFICATION

14.1 Your Indemnification Obligations

You agree to defend, indemnify, and hold harmless icicosmetic Ltd and its directors, officers, employees, agents, affiliates, subsidiaries, licensors, suppliers, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

Your use of the Services
Your violation of these Terms
Your violation of any law or regulation
Your violation of any third-party rights, including intellectual property rights
Any User Content you submit
Any products you purchase through the Services
Your negligent or wrongful conduct

14.2 Cooperation

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

14.3 No Settlement Without Consent

You may not settle any claim without our prior written consent if the settlement would impose any obligation on us or admit any fault or liability on our part.

15. ELECTRONIC COMMUNICATIONS

15.1 Consent to Electronic Communications

By using our Services or providing your email address, you consent to receive electronic communications from us, including:

Order confirmations and shipping updates
Account notifications
Customer service responses
Marketing and promotional emails (with your consent)
Legal notices and policy updates

15.2 Electronic Signatures and Contracts

You agree that your electronic submissions and acceptances constitute your agreement and intent to be bound, and that such actions are legally equivalent to your handwritten signature.

15.3 Record Retention

You are responsible for maintaining your own records of electronic communications and transactions with us.

15.4 Opting Out of Marketing Communications

You may opt out of marketing emails at any time by:

Clicking the "unsubscribe" link in any marketing email
Contacting us at support@doortocart.com

Opting out of marketing communications will not affect transactional emails related to your orders or account.

16. SMS/TEXT MESSAGING TERMS

16.1 Consent to SMS Communications

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from us, including order confirmations, shipping updates, delivery notifications, and promotional messages (if you opt in).

16.2 Message Frequency

Message frequency varies based on your interactions with us and your preferences.

16.3 Message and Data Rates

Standard message and data rates may apply, depending on your mobile carrier plan. You are responsible for any charges from your carrier.

16.4 Opting Out of SMS

You may opt out of SMS communications at any time by:

Replying "STOP" to any text message from us
Contacting us at support@doortocart.com

After opting out, you will receive a confirmation message. You will no longer receive SMS messages from us unless you opt in again.

16.5 Help

For help with SMS communications, reply "HELP" to any message or contact us at support@doortocart.com.

16.6 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

17. PRIVACY

17.1 Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

17.2 California Privacy Rights

If you are a California resident, please review our California Privacy Notice for additional rights and disclosures under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

17.3 Cookies

Please review our Cookie Policy for information about how we use cookies and similar technologies.

18. COPYRIGHT AND DMCA POLICY

18.1 Respect for Intellectual Property

We respect the intellectual property rights of others and expect users of our Services to do the same.

18.2 DMCA Compliance

We comply with the Digital Millennium Copyright Act (DMCA). If you believe that content on our Site infringes your copyright, please submit a DMCA takedown notice to our designated agent.

18.3 DMCA Notice Requirements

Your notice must include:

Your physical or electronic signature
Identification of the copyrighted work
Identification and location of the infringing material
Your contact information
A statement of good faith belief
A statement of accuracy under penalty of perjury

18.4 Designated Agent

DMCA notices should be sent to:

Email: support@doortocart.com
Subject Line: DMCA Takedown Notice

Mailing Address:
icicosmetic Ltd
Office 6623 58 Peregrine Road,
Hainault, Ilford, Essex,
United Kingdom, IG6 3SZ

18.5 Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification. Please contact us for details.

18.6 Repeat Infringers

We will terminate the accounts of users who are determined to be repeat infringers in appropriate circumstances.

19. DISPUTE RESOLUTION AND ARBITRATION

⚠️ PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

19.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at support@doortocart.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days.

19.2 Binding Arbitration

If we cannot resolve the dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services ("Dispute") shall be resolved exclusively through binding individual arbitration, rather than in court.

Aspect	Details
Arbitration Rules	Arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, available at www.adr.org
Arbitration Location	New York, New York, unless you and we agree otherwise or the arbitrator determines that such venue is not reasonably convenient
Arbitrator Authority	The arbitrator shall have exclusive authority to resolve all Disputes, including the arbitrability of any Dispute. The arbitrator's decision shall be final and binding.
Arbitration Fees	We will pay all arbitration filing fees, administration fees, and arbitrator fees for claims under $10,000. For claims over $10,000, the AAA Consumer Arbitration Rules will govern payment of fees.

19.3 Class Action Waiver

YOU AND WE AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

You waive the right to participate in a class action, class-wide arbitration, or any other representative proceeding. The arbitrator may not consolidate more than one person's claims.

If this class action waiver is found to be unenforceable, then the entirety of this arbitration agreement shall be null and void, and the Dispute shall be decided by a court.

19.4 Jury Trial Waiver

YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY DISPUTE.

19.5 Exceptions

Notwithstanding the above, the following Disputes are not subject to arbitration:

Claims that may be brought in small claims court
Disputes relating to intellectual property rights (which may be brought in court)
Requests for injunctive or equitable relief

19.6 Opt-Out

You may opt out of this arbitration agreement by sending written notice to support@doortocart.com within 30 days of first accepting these Terms. Your notice must include your name, address, email, and a clear statement that you wish to opt out of arbitration.

19.7 Survival

This arbitration agreement shall survive termination of these Terms and your use of the Services.

20. GOVERNING LAW

20.1 Choice of Law

These Terms and any Dispute shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

20.2 Jurisdiction

For any Dispute not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in New York County, New York.

20.3 Waiver of Objections

You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

21. TERMINATION

21.1 Termination by You

You may stop using the Services at any time. You may request deletion of your account by contacting us at support@doortocart.com.

21.2 Termination by Us

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice, including if we believe you have violated these Terms.

21.3 Effect of Termination

Upon termination:

Your right to use the Services will immediately cease
All licenses granted to you will terminate
We may delete your account and associated data
Outstanding orders may be canceled (with refunds for unshipped items)

21.4 Survival

The following sections shall survive termination: Intellectual Property Rights, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution and Arbitration, Governing Law, and any other provisions that by their nature should survive.

22. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

23. WAIVER

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

A waiver of any right or provision on one occasion shall not be deemed a waiver of such right or provision on any other occasion.

24. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Cookie Policy, Refund Policy, Shipping Policy, and any other policies or agreements referenced herein, constitute the entire agreement between you and us regarding your use of the Services.

These Terms supersede all prior and contemporaneous agreements, understandings, negotiations, and communications, whether written or oral, between you and us regarding the subject matter hereof.

25. ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may freely assign, transfer, or delegate our rights and obligations under these Terms without notice to you, including in connection with a merger, acquisition, sale of assets, or by operation of law.

26. FORCE MAJEURE

We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results from circumstances beyond our reasonable control, including but not limited to:

Acts of God, natural disasters, or severe weather
War, terrorism, or civil unrest
Government actions, embargoes, or sanctions
Epidemics, pandemics, or public health emergencies
Labor disputes or strikes
Failures of third-party services, utilities, or carriers
Cyberattacks or internet outages

27. CONTACT INFORMATION

If you have any questions, concerns, or feedback about these Terms or our Services, please contact us:

Email: support@doortocart.com

Phone: +1 (214) 896-1285
Subject Line: Terms of Service Inquiry